Oshi Casino Terms & Conditions
Terms & Conditions Overview
Account Eligibility
You must be 18 years or older to open an account with Oshi Casino. We conduct age verification at registration and during your first withdrawal request. One account per person is our policy — duplicate accounts will be closed without notice, and any funds forfeited.
You're responsible for providing accurate, current information during sign-up. This includes your full name, date of birth, address, and contact details. If we discover false information, we reserve the right to suspend or terminate your account.
Account Responsibilities
Your login credentials — username and password — are yours to protect. Don't share them with anyone. If you suspect unauthorised access or suspicious activity, contact our support team immediately. We'll investigate, but delays in reporting strengthen a hacker's position.
You're liable for all bets and transactions made on your account, whether by you or someone you've given access to. Keep your device secure and log out after each session, especially on shared computers.
Bonus Terms
Our welcome offer is 100% up to A$1,500 plus 150 Free Spins. Bonuses carry a 45x wagering requirement — meaning you must bet the bonus amount 45 times before withdrawal. The bonus is valid for 5 days from claim.
While wagering, your maximum single bet is A$5. Slots contribute 100% to wagering, table games 10%, and live games 0%. If you breach the max bet rule during an active bonus, your bonus and winnings may be forfeited. Bonus abuse — rapid deposits and withdrawals, pattern betting to trigger wagering completion — will result in account closure and fund confiscation.
Deposit & Withdrawal
Minimum deposit: A$15. Accepted methods include Visa, Mastercard, Neosurf, Bitcoin, Ethereum, Litecoin, Skrill, and Neteller. Bank transfers are also available. Deposits are instant for crypto and e-wallets, 1–3 business days for card transfers.
Withdrawals must match your deposit method where possible — if you deposited via Visa, you'll withdraw to Visa. Minimum withdrawal is A$30; maximum monthly limit is A$50,000. Crypto withdrawals are instant; bank transfers take 1–5 business days. All withdrawals are subject to 24-hour pending review before processing. Know Your Customer (KYC) verification — including ID and proof of address — is required before your first withdrawal.
Game Rules & Fairness
All games are powered by certified Random Number Generator (RNG) software tested by independent auditors to ensure fair outcomes. Game results cannot be predicted, manipulated, or influenced by player behaviour or casino decisions.
Bets may be voided if:
- Technical malfunction or connection loss occurs during the spin
- Game data doesn't sync with our servers
- Suspected cheating, collusion, or system abuse is detected
In such cases, your stake will be refunded. Oshi Casino holds no liability for third-party network failures — only our systems.
Dispute Resolution
Unhappy with a decision? Start here: contact our support team with details of your complaint. We'll respond within 48 hours. If you're not satisfied, escalate to our Complaints Officer in writing.
If we can't resolve it, you may refer your case to the Curacao eGaming Authority, our licensing regulator. Oshi Casino is licensed and regulated under Curacao eGaming legislation, which governs player disputes and fund protection.
Account Closure
You can request account closure anytime via support — no questions asked. Your remaining balance will be withdrawn (less any pending bonuses). Dormant accounts — no activity for 12 months — may incur monthly fees as per our dormant account policy. Check the full T&Cs for current fee details.
Oshi Casino reserves the right to close accounts suspected of fraud, money laundering, or bonus abuse.
Liability & Governing Law
Oshi Casino's liability is limited to the amount of your account balance. We're not responsible for lost profits, third-party software failures, or internet outages. These terms are governed by the laws of Curacao and the jurisdiction of our gaming license.
⚠️ Important: For help with problem gambling, contact Gambling Help Online or call 1800 858 858 (Lifeline, Australia).