Responsible Gambling at Oshi Casino

Responsible Gambling

Oshi Casino is committed to promoting safe and responsible gambling for all players. We operate under a Curacao eGaming license, which includes obligations to implement player protection tools and support responsible play. Players must be 18+ to access the platform — age verification happens during registration and is enforced consistently.

Gambling should remain entertainment, not a financial solution. If you ever feel your play is becoming unbalanced, the tools below help you regain control before things escalate.

Control Tools Available

Deposit limits cap how much you can fund your account daily, weekly, or monthly. Set these before you play — they're harder to adjust upward once active.

Loss limits restrict how much you're willing to lose in a set period. Once reached, you won't be able to place bets until the limit resets.

Session time limits log you out automatically after a set duration, preventing extended play without a break.

Reality check reminders pop up during play to show your balance, time spent, and net loss — a quick sanity check without breaking your session.

Cooling-off periods temporarily suspend your account for 24 hours up to one month. You can't log in or gamble, but your account stays active.

Self-exclusion is a longer-term pause lasting 6 months to permanent. Once activated, Oshi Casino won't reopen your account during that period, even if you request it.

How to Activate Tools

Log into your profile, go to Responsible Gambling settings, and configure your limits. You can also email [email protected] or contact our 24/7 team for help setting these up or to discuss concerns.

Warning Signs

Watch for chasing losses, betting beyond your budget, neglecting work or relationships, or feeling anxious when not gambling. These are common red flags that play is no longer balanced.

External Support

If you need outside help, these organizations offer free, confidential support:

Gambling Help Online — Australian counselling and support service
Lifeline Australia — 13 11 14 (24/7 crisis support)
BeGambleAware — Information and resources
Gamblers Anonymous — Peer support meetings

Gambling should always feel in control. If it doesn't, these tools and services exist to help.

Responsible Gambling Tools

Tool	Description	How to Activate	Duration
Deposit Limit	Cap your daily, weekly, or monthly deposits to control spending	Profile → Settings → Responsible Gambling	Your choice (recurring)
Loss Limit	Set a maximum loss threshold across a set period	Profile → Settings → Responsible Gambling	Daily, weekly, or monthly
Session Time	Auto-logout after a set period of play to prevent extended sessions	Profile → Settings → Responsible Gambling	15 mins to 8 hours
Reality Check	Receive popup reminders of time and money spent during play	Profile → Settings → Responsible Gambling	Every 30 mins (adjustable)
Cooling-Off	Temporarily suspend your account without losing funds or data	Profile → Settings → Account Restrictions	24 hours to 1 month
Self-Exclusion	Pause your account for an extended period; prevents login and deposits	Profile → Settings → Account Restrictions	6 months to permanent

FAQ

How do I set deposit limits on my Oshi Casino account?

You can set daily, weekly, or monthly deposit limits through your account settings under Responsible Gambling tools. These limits restrict how much you can deposit during each period, helping you stick to a budget. Check the T&Cs for details on adjusting or removing limits.

What's the difference between a cooling-off period and self-exclusion?

A cooling-off period temporarily suspends your account for 24 hours up to one month — you can return after it expires. Self-exclusion is a longer commitment, lasting 6 months to permanent, and prevents you from accessing the platform entirely during that time. Both are tools to help you take a break from gambling.

Can I permanently exclude myself from Oshi Casino?

Yes. You can self-exclude permanently through your account settings or by contacting support. Once activated, your account will be locked indefinitely, and you won't be able to log in, deposit, or play. This is a serious decision — permanent self-exclusion cannot be reversed without a formal appeal process.

What gambling help services are available in Australia?

Gambling Help Online provides free counselling, information, and support for problem gambling. Lifeline (13 11 14) also offers 24/7 crisis support. Both services are confidential and independent from Oshi Casino. Reach out if you're struggling with gambling or need someone to talk to.

Can I reopen my account after self-exclusion?

If you've self-excluded for a set period (6 months, 1 year, etc.), your account may be reactivated once that period ends — but you'll need to contact support to confirm. Permanent self-exclusion cannot be reversed without a formal review process. Always think carefully before choosing permanent exclusion.